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Case Studies

Leading UK based Telephony & Internet Service Provider 29 Apr, 2005
We provide telemarketing and instant registration of the customer for the products offered, with the objective of increasing market share in the client's industry.
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Large US based Catalogue and Online Retailer 29 Apr, 2005
We provide inbound customer service and sales for a leading US based Catalogue and Online Retailer. Our people take orders and handle customer queries from people who call the Retailer that is a leading player in the industry marketing gifts, house wares, gardening, children's and seasonal products.
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Leading Global Credit Card Firm 29 Apr, 2005
We provide Inbound and Outbound services for verifying key pieces of critical information from the original application submitted to the organization and also capture some additional data while dialing out. It is a verification process where we represent the organization while contacting customers for the first time. In case the customer is not available, they are given a toll-free number to call back.
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Large Fortune 100 Financial Institution 29 Apr, 2005
We provide Inbound support for the institution, where its customers call to fill out the credit card applications. The process was transitioned to us recently, keeping in mind our track record in handling financial products and data security of the customers.
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Leading Global Financial Institution 29 Apr, 2005
We provide support to our client in expanding its credit cards customer base through Inbound and Outbound channels. The client's main objective was to outsource its customer acquisition and customer care business.
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