Hero Management Service Limited (HMSL)

Hero Management Service Limited (HMSL) d/b/a HeroITES is a Company providing Contact Center/BPO services. HMSL is a part of the Hero Group, a conglomerate recognized and esteemed globally, for over 50 years, as a major player in the manufacturing segments.

HMSL is a Public Limited Company, with the Hero Group holding nearly 100% of the equity share capital. The Hero Group, with Gross Revenues of US$ 4.2 billion, employs more than 23, 000 people and has 20 companies in its portfolio. The Group is among the top 10 business houses of the country.

HMSL was founded with the aim of delivering outstanding Contact Center/BPO services by utilizing the advantages, experience and service orientation of the Hero Group. HMSL has a strong foundation of knowledge professionals, quality systems, tested procedures and business philosophies.

The company has kept its focus on profit – driven by IT and IT-Enabled Services (ITES). The company is focused on serving external customers in addition to the work being done internally for the Hero Group.